Bubblegate understands the importance to privacy to our clients and users of our websites and applications. We are committed to protecting and personally identifiable information we hold, and fulfilling our obligations under the UK Data Protection Act (UK DPA) and other applicable data protection and privacy legislation.
Bubblegate is a design and web development agency offering a comprehensive range of services, which includes:
Bubblegate acts as the data controller of personal data we collect from you. We are responsible for your personal data, and control the ways your personal data is collected and the purposes for which it is used.
We strongly believe in minimizing the data we collect only to that which is necessary to deliver our services to our clients and users of our website.
Personal data we collect and hold about you includes:
The purposes for which we collect and hold your information are to:
In the event that we collect any of your personal data for purposes besides those listed above, these purposes will be disclosed to you when you provide your information.
Processing activities are lawful on the basis of their necessity to contractual performance, or in serving legitimate interests pursued by Bubblegate and its clients.
Personal data that you provide is only accessed by authorised employees of Bubblegate, and trusted third parties appointed to process your data on our behalf (who act as ‘sub-processors’ of this data).
We only share your personal data with third parties as necessary to fulfil the purposes set out within this document. Any third parties with whom we share your data act only in accordance with our documented instructions and are prohibiting from utilizing, sharing or retaining your personal data for any purposes besides those which they have been specifically contracted for. We make every effort to ensure any third party sub-processers we use have implemented controls necessary for keeping personal data the process secure and confidential, and are compliant with Data Protection Act and other applicable data protection and privacy legislation.
The suitability of third party sub-processors is reviewed on an ongoing basis taking into account:
Bubblegate may, at its sole discretion, disclose your personal data to meet legal obligations or respond to any valid government or regulatory request; prevent or mitigate fraud to technical issues; protect against imminent harm to the rights, property or safety of Bubblegate, its clients, and/or the wider community; or to prevent or stop any activity we consider to be illegal or unethical.
We will not sell or rent your information to third parties, or share your information with third parties for their own marketing purposes.
Bubblegate will retain your personal data only for as long as necessary to fulfil the purposes for which the information has been collected, and thereafter for as long as retention serves our legitimate interest, legal or business purposes. This might include retaining personal data:
Your personal data will only be held and processed within the UK, and outside of the UK in countries deemed by the UK government to be providing adequate protection for the rights and freedoms of data subjects in connection with the processing of personal data. Where third party companies based outside of the EEA that are engaged to process your personal data on behalf of Bubblegate (e.g. Google, MailChimp), these are signatures to the EU-US Privacy Shield. The Privacy Shield ensures data is protected to the same standards as used within the EEA.
We implement all necessary technical and organisational measures to ensure personal data you provide to us, or that we process on your behalf, is held and treated securely. Bubblegate is certified to ISO27001, and operates a robust information security management system.
We use functionality cookies in order to identify and track your usage and website access preferences. Information collected may include the pages you visit; your interactions with features, functionality, content and links; your language preferences; the operating system and web browser you use; and your network and IP information.
We use performance cookies in order to gather anonymous data that help us improve our services. Performance cookies are generally placed be third-party analytics companies (e.g. Google Analytics) who gather this data on our behalf. Data gathered through third-party performance cookies does not contain any personally identifiable information.
If you do not wish to have cookies placed on your browser, or wish to delete your existing cookies, you can do this from your browser preferences. You should be aware that if you delete or disallow cookies, many websites will not work properly and you will lose some functionality. We therefore do not recommend turning cookies off when using the Bubblegate website.
Under the the UK Data Protection Act, you have the following rights in respect of your personal data:
If you wish to request access to, rectification or erasure of personal data we hold about you, or you wish to raise an objection to our processing activities, you can do so at any time by contacting us via the methods below.
Telephone: 01303 863800
Post: The Bubblegate Company Ltd, Cage Farm Studio, Stowting Hill, Stowting, Kent TN25 6BE
Requests for erasure of personal data will only be honoured to the extent that it is no longer necessary for us to hold in order to provide services to you, or meet our legal and contractual record keeping requirements. We reserve the right to refuse to change or erase data if we doing so would violate any law or legal requirement, or cause the information to be incorrect. In the event that Bubblegate refuses a request made by you, we will provide you with a reason why, which you have the right to legally challenge.
You also have the right to make a complaint about our processing activities with the supervisory authority responsible for the protection of personal data in the country where you live, or in which you think a breach of data protection laws might have taken place. The majority of Bubblegate’s processing activities take place in the UK, and so our supervisory authority is the Information Commissioner’s Office (ICO). You can contact the ICO by calling +44 1625 545 700, or emailing email@example.com.